Bonjour, Je n'ai plus de mail depuis 4 jours. J'ai créé un ticket il y a 36 heures, mais aucune réponse, aucun contact de la part du support. Le serveur blacklisté est celui-ci : http://mxtoolbox.com/SuperTool.aspx?action... Je ne sais pas comment résoudre ce problème. Je pense donc transférer mes noms de domaine à un autre registrar, plus réactif. Quelqu'un rencontre-t-il actuellement le même pb que moi ? Bonne soirée,
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Serveur Gandi blacklisted
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[api v3.2.13] in OT&E, hosting.image.list returns an empty array.
As the title says, both methods hosting.image.list and image.list return an empty array on the OT&E env., the production methods return proper data. Off topic: I'm a bit worried, I can't find a bug tracker or anything alike for the api...and both methods appear in a tutorial in the doc. Were they tested ? Are there other methods known to differ with the production api. Like hosting.account.credit, this one doesn't even exist...but is mentioned in that same tutorial. I may be wrong but if you cannot get credits in the OT&E env. it means you can't test anything costing credits...which is what an Operational Test & Evaluation environment is supposed to provide... Hoping to get some feedback on that.
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Change webmail account to forwarding?
I made an account (johnny@mydomain) as a regular email account. But I should have set it up as a forwarding account. After I delete the johnny@ account, I get an error trying to create a johnny@ forwarding account. Is it just a matter of patience, waiting for something to expire, or is this not possible?
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Best ICAAN form to complain about Gandi?
I attempted to transfer a domain to Gandi. According to Gandi, it has "failed" on the Gandi side. According to the losing registrar, it succeeded. I now have access to it from neither registrar. Gandi support has supposedly kicked the problem up to the "2nd tier", but after looking through some of the forums, it's clear there will likely be absolutely no solution, ever. I've waited since Thursday of last week, but the domain is critical enough to me that I am unwilling to wait for months for Gandi to even decide to look at the problem. So, what is the best form for complaining to ICAAN about Gandi? It would appear that in my case it would be: http://www.icann.org/en/resources/complian... However, providing substandard support to the degree where there is no support phone number, no working live chat, and only e-mail with auto responses seems also not be be living up to a minimal standard for a professional registrar. It looks like Gandi customers have a lot of experience in this area. Any suggestions?
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Tomcat key to apache2 key
Hi , i generated and used a tomcat7 key. we are moving to apache2 now , and i want to know what can i do while developing the SSL, since our tomcat is still running. and i need to generate a key for my apache2 also. any help ? Thanks
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Renouvellement pour un nom de domaine tierce
Bonjour, Je souhaite renouveler un nom de domaine dont je ne suis pas l'administrateur. Je souhaite juste payer pour le renouvellement sans modifier les handles ou le dns. Selon votre site internet c'est possible, mais quand je essaye, je reçois l'information que je n'ai pas le droits pour le renouveler. Comment dois je faire? Merci!
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automated offline backup
Hi, I want to set up some kind of scheduled offline backup of of my website files and database. At a previous host, i used a combination of ssh and rsync to achieve this. However i understand that with simplehosting, ssh access has to be specifically enabled, and only for a short period. Is anyone doing anything like this on simplehosting? if so how? Thanks, Olivier
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Domain Parked
Hi, I have a Domain name registered via Gandi, and recently undertook a simple hosting account. Initially the domain was set for forwarding to an external host, but I removed this. When taking out the simple hosting package, I selected to link the domain www.rarshop.co.uk automatically. At present all I get is the Gandi domain is parked screem. I do not see anything from my vhosts folder. On inspection of the DNS folder, I have: www IN CNAME gpaas9.dc0.gandi.net If I visit gpaas9.dc0.gandi.net I get: Error 404 Vhost unknown Can somebody please tell me what is wrong with my setup? Thanks
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Replication
Je souhaite savoir si la Replication MySQL est possible sur Simple Hosting. J'aimerai avoir une instance MySQL Simple Hosting en master et une autre instance en slave. Il ne semble pas possible de pouvoir editer my.cnf pour editer le server-id...
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Pro vs. Standard SSL for ecommerce sites
Gandi's description of the Standard SSL reads in part "it is more than enough to protect a web address, as long as you don't perform financial transactions via the protected website." But as I compare item by item the features of the two, the only things I see that Pro brings to the table are: * Transaction warrantied up to $250,000 * SGC extension for some ...neither of which are relevant to my client's ecommerce site. Is there something I'm missing here?
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How private is GandiMail?
In light of recent revelations about the NSA and other government agencies spying on our email, I'm planning to switch from Gmail to GandiMail as a temporary measure until I get my own email server up and running. I'm pleased to see that Gandi is supporting StopWatching.us and has affirmed its commitment to defending its users' privacy: http://www.gandibar.net/post/2013/06/13/On... However I would be grateful if Gandi could answer some further questions about its service. 1. Is GandiMail entirely hosted in France or are there servers in other countries? 2. Do Gandi employees located outside France (e.g. Gandi US) have the technical capability to access users' mailboxes and logs of mail sent/received? 3. What measures are in place to ensure that no Gandi employee misuses their administrative privileges? Is there regular auditing of logs and what measures are in place to ensure that logs are not circumvented? 4. What is the legal position if Gandi receives a legal notice at its office in the USA, Canada, UK or Luxembourg compelling it to hand over user data? For example, would Gandi US be subject to US jurisdiction if asked for user data stored on the company's servers in France? Thank you.
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503 Apache customization
Well, I'm looking for a way to customize the error 503. Because the words in black and white, is not so cool. Anyone know how to do this customization?
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Gandi.net problems with .PT domains
Is gandi.net a serious registrar for .PT domains? Since 25.08.2013 my 3 .PT domains failed transfer for unknown reasons and I'm unable to update the DNS at Gandi and at the former registrar. Did somebody else got the similar issue? Should we really trust this registrar? Sincerely for days now, nobody from GANDI Team (if there is any team for domains names) say anything about the steps to successfully transfer my .PT domains into Gandi.net so that I can properly update the domains name as got my sites working as expected. Hope someone here can give some light. Maybe the best solution would be to transfer all my domains out of gandi.net because the service is not really what I thought according to their advertisement etc… Regards Jacques
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clanwars.it transfer failed
Hello, i'm trying to transfer an .it domain into GANDI. The domain clanwars.it seems have failed the transfer process, i got the error: Registry error - 2308 : Data management policy violation (504 Data management policy violation; Registrant: registrant with the entity type = 1 and admin are different) But if i try to query the WHOIS for clanwars.it i see that the transfer was completed, the registrar is GANDI and the authoritative name server are a/b/c.dns.gandi.net. I can't manage the domain into the control panel and the site is down, please could you help me? Thanks.
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no password is accepted
I am trying to create a new email account but i get nowhere as every password i submit it says it's too short or to easily guessed? "The password that you chose is too short and/or too easy to guess. Please add special characters for more security." this is not acceptable??? WP-f*#U12BNmas15$op#455*2>16
 how much more complicated can one get!!
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DNS change for .fr
Hi, I have been trying for the past few weeks to change the primary DNS of my .fr domain (nocturnedujacquemart.fr) from my old server (91.121.21.82) to my new one (37.59.38.72). To date, the DNS propagation didn't seem to occur (see http://www.whatsmydns.net/#A/nocturnedujac...). Are there any restrictions, extra-delays or any other reasons that may justify such a delay to propagate DNS change on a .fr domain name? Thanks in advance for your help.
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Uploading
Using Serif Web plus to try and upload, keep getting a server or connection error whilst trying to publish my website. Pretty sure I'm using the correct server address and stuff and it's port 22 instead of 21. Any Ideas?
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free website?
I thought there was supposed to be free services? wtf, how do you create your free website...
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Failure installing wordpress on Simple Hosting
Hello, This is the first time I've ever set up a website and I want to put up a wordpress site. I followed the instructions at http://wiki.gandi.net/en/hosting/tutorials... My problem is that every time I go to my site's http://www.example.com/wp-admin/install.ph... page I get the gandi holding page rather than the wordpress installation page. So far I've tried; - Several variations to create a mysql database. I've never done that before so am very uncertain if it's correct but on phpmyadmin it looks to me as though I've got an active database with an active user. - Manually edited the wp-config-sample.php page. Entered the database database name and user name + password. Then renamed the file as wp-config.php - Rebooted the vmachine. Several times after various other changes. - Created new vhosts for other websites and successfully put up pages with Kompozer, and even just by saving word files as html. Did this to check that WinSCP is actually making the transfers and check that the simple host is publishing and refreshing/ propagating. - Deleted the wordpress 3.6.1 files from my host and loaded 3.4.1, just in case there's some new conflict since the wiki was written. -- Manually edited the wp-config.php in 3.4.1. -- Rebooted. -- Deleted the mysql entries and created a new database + user. Manually entered the wp-config. -- Rebooted. - Tried uploading to /lamp0/web/vhosts/www.myexample.com/htdocs/wordpress (just in case the unzipped files on my desktop needed to preserve that level of directory) -- and repeated every variation a few times ... you get the picture. - Cleared the Varnish cache. Now completely stumped. Any ideas what I'm doing wrong please? Thanks in advance.
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pendingDelete domains
Does Gandi offer any way to buy a domain with the status of pendingDelete?
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